Fortalice Solutions Privacy Policy

 

Effective Date: November 19, 2018

 

The https://fortalicesolutions.com/ website is operated by Fortalice Solutions, LLC (we”, “us”, or “our”).  This Privacy Policy applies to the https://fortalicesolutions.com/ website and to any other website offered by us that references or links to this Privacy Policy (collectively, the “Website”).  This Privacy Policy does not alter the terms of any other agreement that you may have with us.  Your use of the Website constitutes your acceptance of this Privacy Policy.  If you disagree with any portion of this Privacy Policy, your sole remedy is to immediately discontinue using the Website. 

 

Compliance with the EU-U.S. Privacy Shield Framework

 

Fortalice Solutions, LLC complies with the EU-U.S. Privacy Shield Framework as set forth by the U.S Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union (EU) to the United States.  Our participation with the Privacy Shield Framework does not apply to our human resources personal information.  We have certified to the Department of Commerce that we adhere to the Privacy Shield Principles.  If there is any conflict between the terms of this Privacy Policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern.  To learn more about the Privacy Shield program, and to view our certification, please visit https://www.privacyshield.gov.  For more information, please review our “Privacy Shield Provisions” section below. 

 

Personal Information We Collect.  “Personal information” is data that can be used to uniquely identify or contact a single person.  If you visit our Website, you may be asked to provide certain types of personal information (mostly contact information), but you can also visit and use the Website without providing this information.  If you sign up to receive our newsletter, we may collect your email address.  If you apply for a job on our Website, you will be required to provide your first and last name, email address, your resume (which may contain information about your educational and employment background and other information you choose to include), and will have the option to include your telephone number, website and upload a cover letter.  


Information We Receive from Third Parties.  We may receive information about you (including personal information) from third parties.  For example, if you are on another website and you opt-in to receive information from us that website will forward to us your email address and other information about you so that we may contact you as requested or if our service providers collect information on our behalf.  We may combine the information we receive from these third parties with information we collect through the Website.  In those cases, we will apply this Privacy Policy to any personal information received, unless we have disclosed otherwise.

 

How We Use Information We Collect.  We collect and use your personal information for a variety of business purposes, including to provide the services that you request (for example, sending our newsletter), to review your job application, to communicate with you, and to do all things necessary to administer the Website and our services, and manage, protect and improve them.  As described in more detail below, we also use the traffic data we collect to improve our Website and services. 

 

Information We Share with Others.  We may disclose your personal information to third parties to protect the security and integrity of the Website, to correct technical problems and malfunctions on the Website, to technically process your information, to provide services or to take precautions against liability.  We also may provide your personal information to vendors who provide services on our behalf, such as our website analytics provider and email distributor.  If you request services via a mobile device, your request will be transmitted via your mobile carrier’s network and your carrier may have access to it.  Consult your carrier’s privacy policy for additional information.

 

We reserve the right to transfer any information we have about you in connection with a sale, merger, consolidation, change in control, transfer of assets, reorganization or liquidation of our business.  We reserve the right to disclose any personal information as needed if that information is requested by law enforcement agencies or if we are required to do so by law, treaty, regulation, subpoena, court order, or by a government entity.  We also may disclose your personal information to third parties if we have reason to believe that disclosing such information is necessary to conduct investigations of possible breaches of law, to cooperate in any legal investigation, or to identify, contact, or bring legal action against someone who may be violating any agreement with us.

 

Traffic Data.  Whenever you visit or interact with the Website, we, or our service providers, use analytics software that automatically or passively collect information about how the Website is accessed and used.  We refer to this information as traffic data.  Traffic data may include browser type, device type used to access the Website (i.e., computer or mobile device), unique number assigned to identify such device, operating system, application version, click path taken through the Website, your use of features or applications on the Website, and other usage information.  This information helps us improve and customize the Website and services.  Traffic data is generally non-identifying, but if we associate it with you as an identifiable person, we will treat it as personal information.

 

Social Media.  You may have the opportunity to interact with us via social media, such as through our Facebook, Twitter, LinkedIn or YouTube pages.  When you interact with us through various social media, for example, by liking or messaging us on Facebook, we may collect information that you provide to us.  When you post on our Facebook page, remember that your post is public to other users of the platform.  Please do not post sensitive information on our social media pages.  The information we receive from your social network depends on your privacy settings.  You should always review, and, if you prefer, adjust your privacy settings on third-party websites and services.

 

Security.  We use reasonable precautions, including technical, administrative, and physical procedures, to protect personal information from loss, misuse, or alteration.  Although guaranteed security does not exist on the Internet or offline, we make commercially reasonable efforts to handle such information consistent with this Privacy Policy and applicable laws.  Due to the design of the internet and other factors outside our control, we cannot guarantee that communications between you and our servers will be free from unauthorized access by third parties.

 

Do Not Track Requests; Third-Party Tracking.  Unless your browser settings are configured to make your online activities and publicly available information about your online activities (such as traffic data as described above) invisible to usage analytics tools, we do not presently have the capability to omit you from usage analytics to the extent your browser only sends us a “do not track” message and does not otherwise screen you from tracking without any action on our part.  To learn more about browser tracking signals and “Do Not Track”, please visit http://allaboutdnt.org.  Third parties, other than our vendors (such as our website analytics provider), do not have authorization from us to track which websites you visited prior to and after visiting the Website.  Please note, however, that we cannot control third-party tracking and there may be some third-party tracking that occurs without our knowledge or consent.

 

Opt-Out; Changes in Personal Information.  If you need to correct, update, delete or deactivate your personal information, please contact us at any time by sending an email to watchmen@fortalicesolutions.com.  If you receive any promotional email communication from us, you will be given the option to “unsubscribe” from receiving further email communications from us at any time.  Your option not to receive promotional and marketing material will not preclude us from corresponding with you, by email or otherwise, regarding your existing or past business relationships with us, and will not preclude us from accessing and viewing your personal information in the course of maintaining and improving the Website and our services.

 

Third-Party Links.  The Website may contain links to third-party websites that are not controlled by us. These links are made available to you as a convenience, and you agree to use these links at your own risk. Please be aware that we are not responsible for the privacy practices or content of such third-party websites.  This Privacy Policy only applies to information we collect from you while you are on the Website.  If you navigate to a third-party website from the Website, we strongly encourage you to review and become familiar with that third-party website’s own privacy policy and statements.  Use of third-party social networking websites, such as Twitter, Facebook and LinkedIn, are governed by the privacy policies and practices of those websites. 

 

Children.  The Website is not intended for use by children in the United States under the age of 18, and we do not knowingly collect personal information from such individuals.  If we learn that we have collected the personal information of any such individual, we will take steps to delete the information as soon as possible.  Children under the age of majority in any jurisdiction outside of the United States should not provide any personal information without their parent’s consent.

 

Notice to Residents of Countries Outside the United States.  We are headquartered in the United States and our services are offered to individuals located in the United States.  If you are located outside of the United States, be advised that any information you provide to us will be transferred to and stored in the United States and that, by submitting information to us, you explicitly authorize its transfer and storage within the United States.  We will protect the privacy and security of personal information according to this Privacy Policy regardless of where it is processed or stored.  If you are located in the European Union, please see the “Privacy Shield Provisions” for more information about transfers from the EU to the U.S. 

 

Your California Privacy Rights.  Pursuant to Section 1798.83 of the California Civil Code, residents of California have the right to request from a business with whom the California resident has an established business relationship what types of personal information, if any, the business shares with third parties for direct marketing purposes by such third parties and the identities of the third parties with whom the business has shared such information in the immediately preceding calendar year.  We do not currently share any personal information with third parties for direct marketing purposes by such parties.  If you have any questions, comments or requested related to this Section, please contact us by email at watchmen@fortalicesolutions.com.  A number of states are currently considering enacting laws similar to the California law above.  If you are a resident of a state that enacts such a law, please use the contact information above to contact us with any questions, requests or comments.

 

Changes to Privacy Policy.  We reserve the right to change or replace this Privacy Policy at our sole discretion at any time.  In the event this Privacy Policy should materially change, we will generally notify our users by posting a notice of such change in a separate section of this Privacy Policy.  Your continued use of any of the Website following the posting of changes to our Privacy Policy means you accept those changes. 

 

Privacy Shield Provisions

 

Scope.  Our commitment to the EU-U.S. Privacy Shield Framework covers personal information collected from the EU and transferred to the U.S., including customer data and personal information received from job applicants. 

 

Right of Access.  You have the right to access the personal information we hold about you.  If such information is inaccurate or processed in violation of the Privacy Shield Principles, you may also request that such information be corrected, amended or deleted.  For additional information on how to exercise such rights, please see the “Contact Us” section below. 

 

Choice.  You also have the right to opt out of (i) disclosures of your personal information to third parties not identified at the time of collection or subsequently authorized and (ii) uses of personal information for purposes materially different from those disclosed at the time of collection or subsequently authorized.  To exercise this right, please see the “Contact Us” section below. 

 

Onward Transfers.  If we receive personal information subject to our certification under the Privacy Shield and then transfer such information to a third-party service provider acting as an agent on our behalf, we have certain liability under the Privacy Shield if the agent processes such information in a manner inconsistent with the Privacy Shield except when we are not responsible for the event giving rise to the damage.

 

Our Internal Recourse Mechanism.  In compliance with the Privacy Shield Principles, we commit to resolve complaints about our collection or use of your personal information.  EU individuals with inquiries or complaints should first contact us at watchmen@fortalicesolutions.com or as set forth in the “Contact Us” section below.  We will respond to your request within a reasonable timeframe, but in no event less than 45 days after receipt of your complaint.

Dispute Resolution. Within the scope of this privacy notice, if a privacy complaint or dispute cannot be resolved through Fortalice Solutions’ internal processes, Fortalice Solutions has agreed to participate in the VeraSafe Privacy Shield Dispute Resolution Procedure. Subject to the terms of the VeraSafe Privacy Shield Dispute Resolution Procedure, VeraSafe will provide appropriate recourse free of charge to you. To file a complaint with VeraSafe under the Privacy Shield Dispute Resolution Procedure, please submit the required information to VeraSafe here:  https://www.verasafe.com/privacy-services/dispute-resolution/submit-dispute/

 

Binding Arbitration.  You have the possibility, under certain conditions, to invoke binding arbitration for complaints regarding Privacy Shield compliance not resolved by any of the other Privacy Shield mechanisms pursuant to the Privacy Shield’s Recourse, Enforcement and Liability Principle and Annex I of the Privacy Shield. 

 

Regulatory Oversight.  The Federal Trade Commission has jurisdiction over our compliance with the Privacy Shield.

 

Contact Us.  If you have any questions about this Privacy Policy, please feel free to contact us via telephone at 877.487.8160 or via email at watchmen@fortalicesolutions.com.

 

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